"The Practice Fusion integration fits naturally into my workflow. Once I'm in the patient chart, I can launch Metriport with a single click. That lack of friction makes a huge difference during patient care."
Golden Gate Concierge Medicine was founded on a simple belief: physicians deliver better care when they have a comprehensive view of a patient's health and the time to build meaningful relationships.
For Dr. Tom Ronay, that philosophy has been reinforced through a career bridging clinical practice and healthcare technology. Before joining Golden Gate Concierge Medicine, he worked across care settings in the U.S. and abroad, collaborated with engineers developing an EMR platform, and practiced longevity medicine. Those experiences gave him a front-row seat to both the promise and limitations of digital health.
Today, Golden Gate Concierge Medicine runs on Practice Fusion, a cloud-based EMR widely used by independent physician practices. Every healthcare organization faces a challenge that exists beyond any single EMR, however. Clinically relevant patient information is often distributed across hospitals, specialists, laboratories, pharmacies, and other care settings.
Providing personalized care requires bringing that information together into a usable clinical picture.
Golden Gate Concierge Medicine can access records from outside organizations, but assembling a meaningful patient history often involves logging into multiple systems, requesting documents, reviewing faxes, and sorting through lengthy PDFs. In some cases, Dr. Ronay emailed records to himself just to move information between systems.
Even when records arrive successfully, clinically relevant details might be buried beneath hundreds of pages of documentation, duplicated content, and the note bloat that has become increasingly common across modern healthcare records.
As Dr. Ronay puts it, "The challenge isn't getting medical records. The challenge is turning fragmented records, PDFs, and notes into something that's actually usable."
For a physician interested in emerging AI-powered clinical tools, that created an additional obstacle: many of the industry's most promising technologies depend on structured, searchable patient information, while healthcare data often arrives in exactly the opposite form.
Physicians on Practice Fusion don't have to build a custom integration, hire an engineering team, or switch EHRs to solve the data fragmentation problem. Metriport connects directly to Practice Fusion and other EHR systems, providing modern health data infrastructure immediately.
With a single click from the patient chart, Dr. Ronay accesses external clinical records without disrupting the patient encounter or navigating multiple systems.
Metriport aggregates records from across the healthcare ecosystem and presents them through a longitudinal patient view, giving physicians access to encounter histories, medications, lab results, and other clinical information that may exist outside the primary EMR.
For Golden Gate Concierge Medicine, Metriport has become part of the everyday clinical workflow, reducing the time spent navigating fragmented systems and helping physicians develop a broader understanding of each patient's history.
Metriport's clinical summaries also help organize large volumes of information and highlight details that may otherwise remain buried. According to Dr. Ronay, the summaries regularly surface clinically relevant details he wasn't aware of, even among patients he knows well. The result is a more informed starting point for patient conversations.
Dr. Ronay has evaluated a number of emerging AI tools and believes their success is largely dependent on the quality of the data behind them.
"The healthcare data already exists. The challenge is connecting it, organizing it, and making it accessible when clinicians need it. That's where Metriport provides real value."
— Tom Ronay, MD, Concierge Physician
As healthcare organizations invest in AI-assisted workflows and decision support, comprehensive patient information becomes increasingly important. For Practice Fusion users, Metriport makes that foundation accessible without the complexity of a custom build. Physicians get modern data infrastructure. Patients get a provider who already knows their history.
